Data Deletion Request

Last updated: October 23, 2026

At Improovy, you have full control over your personal data. This page explains how to request the deletion of your data from our platform, including data received from Facebook, Instagram and Meta business accounts you connected.

What data will be deleted

Upon a verified deletion request, we will permanently remove:

Your account profile (name, email, phone number)
Access tokens and connections to your Facebook Page, Instagram account and ad account
Data we stored from your Meta assets (Page and Instagram details, campaign and performance data)
Photos and content you sent us for your ads, website and social media
Usage history and activity logs linked to your account

Note: We may retain anonymised, non-identifiable data for service improvement purposes, and certain records where required by UAE law (Federal Decree-Law No. 45 of 2021).

How to request deletion

Choose one of the following methods:

Option 1 — Request by email Recommended

Send a deletion request from your registered email address to:

Data Deletion Request

davran@improovy.ae

Please include: your full name, the email address linked to your account, and (if applicable) your Facebook Page or ad account name.

Option 2 — Remove our access in Meta

If you connected your business with "Continue with Facebook", you can remove Improovy's access yourself:

Open Meta Business Settings.
Under Integrations → Connected apps, select Improovy and click Remove.
Under Users → Partners, select ANEL & CO and remove it.
This stops our access to your Meta data. To also delete data already stored, please send an email using Option 1 above.

Processing timeline

We will confirm receipt of your request within 5 business days and complete the deletion within 30 days in compliance with UAE Personal Data Protection Law.

Questions?

If you have any questions about data deletion or your privacy rights, contact us at davran@improovy.ae.